Staff status and activity

Get there from the Team Directory table by clicking the row or the name. The breadcrumb runs Staff then their full name, and the sub-line under the title is their job title, or "Cleaner" when they have not got one. There is one action button in the header, a danger Delete: everything else on this page is for reading.

The top of the page

The hero card carries a rounded-square avatar in their own colour, their name, then meta chips for the job title, the email address as a mailto link, the phone number and Joined 14 Aug 2026. On the right sits the presence pill.

The five figures across the strip are Total Jobs, Completed, Completion as a percentage, Revenue as money, and On Time as a percentage or a dash where there is nothing to work it out from. Completion is colour-coded: green from 80 per cent, amber from 50, red below that.

The presence pill

The pill on the right of the hero is one of four words, each with its own dot. Active and On Site pulse; the other two sit still.

The presence value is held on the cleaner's own record rather than being guessed from their phone, so it is a slower signal than it looks. For "is this person working right now", two other things on the same screens are more reliable: the Last Active pill in the directory, which is when they last signed in, and a job sitting in In Progress, which means a cleaner has actually started it in the app.

The four tabs

Under the stats sit four tabs: Overview, Job History, Top Locations and Availability. Beside Overview, and again inside Top Locations, is a group of reporting period pills: 7 Days, 30 Days, 90 Days and All Time. It opens on 30 Days.

Overview

Six tiles for the chosen period: Completed with "of 41 jobs" underneath, In Progress with "active now", Scheduled with "upcoming", Cancelled with the cancellation rate, Avg Duration with "per job", and Active Days with "with completed jobs". Then three cards: Completion Rate with a meter and a four-part legend, Monthly Activity as a bar chart, and Recent Jobs with a View all that jumps to Job History.

Job History

Every job with their name on it. Filter pills across the top read All, Completed, Scheduled, In Progress and Cancelled. Note that the filter says Completed while the status pill on the row says Done: they are the same thing.

The columns are Job with the client beneath it, Date with the time beneath it, Location, Duration, Price and Status, ten to a page. With nothing to show it reads No jobs found and "No jobs have been assigned to this team member yet.", or "Try a different filter." when a filter is on.

Top Locations

A ranked list of where this cleaner actually goes, with the period pills on it. Each row is a rank number, the site name, a meta line of "14 jobs · 13 completed" and a proportional bar. It is the quickest way to see that a cleaner has effectively become the person for one client, which is useful information right up until they book a holiday.

Availability

Two cards. Weekly Availability is a seven-cell grid labelled Mon to Sun, each cell reading a time range or Off. The cleaner sets this themselves in the phone app, so an empty grid reads "No availability set by this team member yet." rather than meaning they are never free.

The second card is Time Off Requests. Each row shows the date or the date range, the reason if they gave one, and either Approve and Decline while it is pending or a settled word reading Approved or Declined. Answering one puts a toast on screen reading Time off request updated, sends the cleaner a message in their app, and pushes a notification to their phone titled "Time off approved" or "Time off declined". With nothing outstanding the card reads "No time off requests."

The same numbers across the team

One cleaner at a time is the wrong tool for comparing people. There are two places that do it for the whole team at once.

The Performance tab on the Staff screen is the quick one. It replaces the directory with a per-cleaner table over a fixed window of the last 30 days, with the columns Staff Member, Completed, In Progress, Scheduled, Cancelled, Total Jobs and Completion Rate. Whoever has the most completions gets a filled trophy beside their name. Future bookings are outside the window, so a full diary next week does not flatter anybody today.

Reports goes further. Its Staff tab runs on the date range chosen at the top of that screen, one of Last 7 days, Last 30 days, Last 90 days or Last 12 months. Four figures across the top read Active Staff, Avg Jobs / Staff, Total Hours Logged and Top Performer, then a bar chart of Jobs per Team Member, then the Staff Performance Table with the columns Name, Status, Total Jobs, Completed, Hours and Completion Rate. That table has an Export button, which is the route to getting any of this into a spreadsheet.