Deposit back, or
the re-clean is already on the job.

End of tenancy is not a domestic round, and it is not a holiday let

A domestic round is built on recurring revenue and long client relationships. End of tenancy is the opposite: every job is a new client, the price is fixed, the notice is short, and the work is judged against an inspection you are not present for.

A holiday-let changeover is a third thing again: a four-hour window, linen, and a guest arriving at four. It is not priced by bedroom, nobody inspects it against a schedule, and the property is not empty. CleanFlo will put all three on the same Tuesday board. If changeovers are most of your book, the holiday let page is the one written for you; if they are Airbnb turnovers for hosts, the Airbnb page is. If it is weekly houses, that is the domestic page.

That changes what the software has to do. There is no rota to build week after week: instead there is a constant stream of one-off jobs that need quoting fast, scheduling around key access, and invoicing to a mixture of individual tenants and letting agents on account.

It also means quoting accuracy matters far more. On a recurring domestic client, a job that runs 30 minutes long costs you 30 minutes. On a fixed-price end of tenancy quote, a property in worse condition than described can wipe out the entire margin on the job.

The three things that protect your margin

• Quote from hours, not from bedrooms alone. A two-bed flat left immaculate and a two-bed flat after four years of students are the same property and a completely different job. Our end of tenancy calculator builds from condition and extras, not just room count.
• Put exclusions in writing on the quote. Oven interiors, carpet steam cleaning, exterior windows and "property must be empty of belongings" are the four that cause disputes. Written on the quote, they are the client's problem. Mentioned on the phone, they are yours.
• Price the re-clean guarantee in. A 48–72 hour guarantee is the standard UK expectation and the main reason a tenant picks one quote over a cheaper one. Build 3–5% into every job to cover it rather than treating each one as a loss.

Builders cleans, and what they actually are

Plenty of end of tenancy operators get asked for the clean after the trades leave, and it is worth taking. It is not a move-out job wearing a different hat, though, and pricing it like one is how the margin goes.

A builders clean is an hourly job of unknown scope. Dust returns for two days, there is no inventory schedule to be judged against, and the thing being handed over is a property nobody has lived in. Quote it by the hour with a written scope, put it on the rota as a job with a checklist and photographs, and invoice it like anything else.

There is no separate CleanFlo product for it and there should not be. It is a job: quoted, scheduled, photographed, invoiced. Our pricing guide treats builders cleans as hourly for the same reason. If one-off work like this is most of your book rather than the job you take between move-outs, the one-off and specialist cleans page is written for that.

Working with letting agents

Letting agents are the most valuable client type in end of tenancy work and the most demanding. They send repeat volume without you spending anything on marketing, and they will drop you the first time a check-out inspection fails.

Three things keep agent relationships: turn up when you said, produce a consistent standard regardless of which team went, and invoice properly on account rather than chasing individual jobs. The second is the one that needs a system: a checklist every cleaner works to is the difference between a standard and a hope.

Agents also expect to be invoiced monthly on account, not per job. CleanFlo tracks jobs per client so a month of work becomes one itemised invoice with BACS details, rather than fourteen separate ones an agent will pay at fourteen different times.