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Cleaning checklists

End of Tenancy Cleaning Checklist

This is the list an inventory clerk works from, not a tidy-up reminder. Cleaning disputes are the single largest cause of deposit deductions in England and Wales, and almost all of them come down to the same dozen items. Print it, work it top to bottom, and tick as you go.

Free, no signup, no email Prints to A4 Written for UK cleaning businesses
PDF No signup. Nothing on this page is behind a form.

Free to print, copy and use commercially, including with your own clients and staff. From CleanFlo, cleaning business software for UK companies.

In CleanFlo

The same list, on the cleaner's phone

In CleanFlo this is a job template: every item lands on the cleaner's phone, ticks off as they work, and the before and after photographs attach to the job automatically. It works with no signal and the client gets the finished report as a page of its own.

Why end of tenancy cleaning gets disputed

Cleaning is consistently the most common single cause of deposit deductions in England and Wales, and the reason is rarely that the property was dirty. It is that "clean" was never defined, so the tenant, the cleaner and the inventory clerk each applied their own standard and two of them disagreed.

The remedy is a specification. A list that says "oven cleaned to bare metal including the door glass between the panes" can be checked and either passed or failed. A list that says "clean the kitchen" cannot, and an adjudicator faced with it will side with whoever has photographs.

That is the whole reason this checklist is written as it is: every row is something an inventory clerk can stand in front of and tick.

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The dozen items that fail most often

Across most end-of-tenancy re-cleans, the same small set of items comes back. If you are short of time, these are the ones to get right.

  • Oven door glass. Between the panes, where most cleans stop at the surface.
  • The washing machine detergent drawer. Removed, not wiped in place.
  • Extractor filters. In the kitchen and the bathroom, both usually skipped.
  • Shower screen runners. The channel the screen slides in, not the glass.
  • Under the toilet rim and the pedestal base.
  • Window tracks and runners. Vacuumed out, not just wiped.
  • Tops of doors and door frames. Checked by hand, and by every clerk.
  • Behind and under white goods where they can be moved safely.
  • Blinds, slat by slat.
  • Skirting boards behind furniture that was there on the inventory.
  • Fridge seals, which hold mould and are checked routinely.
  • Light fittings and lampshades, especially in rooms with high ceilings.

What to agree before you quote

End of tenancy is the easiest cleaning job in the trade to underquote, because the scope is elastic and the standard is somebody else's. Settle these five things in writing before you price it.

  • Is the property empty? Cleaning around belongings is a different job and cannot be guaranteed to pass an inventory check.
  • Are carpets in scope? Professional carpet cleaning is usually priced separately, and many agreements require it specifically.
  • Are windows in scope, and externally? Interior is normally assumed, exterior almost never is.
  • Is there a re-clean guarantee, and for how long? Seven days is common. Define what triggers it.
  • Who is checking, and against what? Ask for the inventory. A clerk checking against a document you have not seen is a dispute waiting to happen.

Our end of tenancy price calculator builds a quote from bedrooms, bathrooms and condition, and the time estimator will tell you whether the hours you have allowed are realistic.

Frequently asked questions

01 What is included in an end of tenancy clean?
A full clean of every room to the standard set by the property inventory: oven cleaned to bare metal including the door glass, all appliances cleaned inside, limescale removed throughout, all cupboards emptied and wiped inside, windows cleaned internally with tracks and frames, all skirting, switches and fittings wiped, and floors and carpets cleaned. Carpets and exterior windows are usually priced separately.
02 How long does an end of tenancy clean take?
For an empty, reasonably maintained property, roughly 4 to 6 hours for a one-bedroom flat, 6 to 9 for a two-bedroom and 8 to 14 for a three-bedroom house, for one cleaner. A heavily soiled oven alone can add an hour. Properties that are still furnished or occupied take considerably longer and cannot be guaranteed against an inventory.
03 Does an end of tenancy clean guarantee the deposit back?
No cleaning company can guarantee a deposit, because deductions cover damage, missing items and rent arrears as well as cleaning. What a professional clean with before-and-after photographs does is remove cleaning from the list of things that can be argued about, which in practice is the most commonly disputed item.
04 Do tenants have to use a professional cleaning company?
A tenancy agreement cannot generally require a tenant to use a professional company, only to return the property in the condition recorded at the start, allowing for fair wear and tear. In practice most tenants use one because meeting an inventory standard without professional equipment is difficult and the cost of a failed check usually exceeds the cost of the clean.
05 Is this checklist free to use commercially?
Yes. Print it, hand it to your cleaners, attach it to a quote, or give it to a client as a specification. There is no signup, no watermark and no restriction on commercial use.